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Streamlining account processing for clients and their shareholders, is one of the primary goals of Keane’s ICRS division. Keane completed a major step in that direction this past year by embracing the “Paperless Legals” concept implemented by many of the nation’s top transfer agents.

The term “paperless” is not literal; Keane continues to assemble extensive documentation for its clients. However, waiting on certified documents can create delays in processing time. With paperless legals, Keane can submit only those documents required by the transfer agent to process the account for the party entitled to the asset.

Keane is known to exceed the standard of excellence as well as its clients’ expectations in terms of shareholder interaction and documentation. The internal Keane processes remain the same. Thorough research is conducted to ensure that the correct party has been located. In many circumstances, a Medallion Signature Guarantee stamp on a Letter of Instruction is the only requirement necessary to process an account via a transfer agent. Keane’s methodical approach and dedication to consistent research practices help to prevent fraud by ensuring the stamp is always provided to the appropriate party.

Keane continues to collect and retain all necessary documentation to prove a shareholder’s entitlement to assets. But, by embracing the principles and practices of “Paperless Legals,” Keane customers with at-risk accounts are benefitting directly and regaining control of their assets in significantly shorter timeframes.

For more information, contact Debbie Zumoff at (610) 232-0704 or dzumoff@keaneco.com.